RMIS Service Notifications
All Systems Operational
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching ? Operational
DOT / FMCSA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2017

No incidents reported today.

Jul 27, 2017

No incidents reported.

Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017
Resolved - RMIS is in the process of resending all emails that were not sent this morning. If you missed a registration confirmation email this morning, you should be receiving the confirmation within the next few minutes. Thank you for your patience.
Jul 24, 12:17 PDT
Monitoring - The problem with registration confirmation emails not being sent to customers has been solved. Confirmation emails are now working properly. RMIS will be working on resending any missed emails from this morning. Thank you for your patience.
Jul 24, 08:50 PDT
Identified - RMIS has identified the email issue, and we are actively working on a fix.
Jul 24, 08:29 PDT
Investigating - RMIS is investigating a problem with registration confirmation emails not being received. When clients attempt to manually resend an email from the web portal, they may receive an error message that states: "There has been a problem with your email being sent. Please try again."

RMIS is investigating the issue and will provide an update as soon as possible.
Jul 24, 06:57 PDT
Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017
Resolved - Email sending and receiving has returned to normal.
Jul 19, 14:08 PDT
Identified - RMIS is aware that all of our email accounts are experiencing delays with both send and receive. The delay is causing emails to take up to an hour to process. Our email vendor is aware of the issue and is investigating. This is effecting our Help@ and Questions@ emails as well and responses may be slower than usual. - JP
Jul 14, 09:32 PDT
Jul 18, 2017

No incidents reported.

Jul 17, 2017
Resolved - The login issue is resolved. Thank you for your patience.
Jul 17, 08:20 PDT
Identified - RMIS has identified the issue and is actively working on a solution. We expect a fix to be in place within the next 60 minutes. -PL
Jul 17, 07:29 PDT
Investigating - RMIS is investigating an issue with transportation clients that login via our rmis.com website. Currently logins are failing, even with correct credentials. This issue is only affecting clients that connect via our transportation monitoring only rmis.com site, and does NOT affect our property management clients, or transportation clients that use our onboarding/CRS+ service and have a custom website.

We will post our progress as soon as we identify the source of the issue. - PL
Jul 17, 06:51 PDT
Jul 16, 2017
Completed - The scheduled maintenance has been completed.
Jul 16, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:30 PDT
Scheduled - RMIS will be conducting system maintenance Sunday 07/16/17 - 10:30AM - 12:30PM Pacific Time. RMIS does not anticipate any downtime, however there may be intermittent interruptions. - JP
Jul 16, 10:17 PDT
Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - Our email vendor reports that emails are no longer being delayed. --JP
Jul 14, 06:15 PDT
Investigating - RMIS is aware that all of our email accounts are experiencing delays with both send and receive. The delay is causing emails to take up to an hour to process. Our email vendor is aware of the issue and is investigating. This is effecting our Help@ and Questions@ emails as well and responses may be slower than usual. - JP
Jul 13, 07:55 PDT