RMIS Service Notifications
All Systems Operational
Web   Operational
API   Operational
FTP   Operational
Phone   Operational
Email   Operational
Chat   Operational
IRS TIN Matching   ? Operational
DOT / FMCSA   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 15, 2018
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 PDT
Scheduled - RMIS will be conducting system maintenance Sunday 07/15/2018 - 9:00AM - 12:00PM Pacific Time. RMIS does not anticipate any downtime, however there may be intermittent interruptions. - JP
Jul 6, 08:28 PDT
Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - RMIS has received and applied the updated DOT file to our system this afternoon, and carrier updates are currently streaming out to all customers. Thank you for your patience. - DC
Jul 12, 15:37 PDT
Identified - RMIS has detected a problem with the daily DOT authority file this morning, Thurs July 12th, 2018. RMIS has confirmed it is the same issue we have seen previously where duplicate/incorrect data is found in the DOT files.

RMIS has contacted the DOT about the error and is working to manually correct the file and process the repaired data by the end of the day. Please be aware that changes to Authority and Active/Pending Insurance will be delayed as we work with the DOT to fix the problem.

Please note that we will attempt to re-process the Authority/Insurance data towards the end of the business day to prevent a backlog/delay to other registration/transaction data. - PL
Jul 12, 05:36 PDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018
Resolved - The TIN Match backlog has been previously caught up. All processes are running as normal. -DC
Jul 10, 08:30 PDT
Update - The IRS has repaired their TIN matching system, and it is back up and running. RMIS has begun to work through the TIN backlog that has built since the IRS went down over the weekend. We anticipate it will take several hours to get caught up. - PL
Jul 9, 11:10 PDT
Update - As of this morning (Mon 7/9) the IRS system is still failing TIN matching requests. RMIS will continue to monitor. - PL
Jul 9, 05:25 PDT
Monitoring - The IRS e-Services system, which includes TIN Matching is currently degraded/down. Until their system is corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -PL
Jul 8, 08:01 PDT
Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.

Jul 2, 2018
Resolved - This incident has been resolved.
Jul 2, 13:28 PDT
Update - The IRS issues are resolved, and RMIS is currently working through the backlog of TIN matches to check. We anticipate that the system will be caught up within the next 60 minutes. -PL
Jul 2, 08:56 PDT
Monitoring - The IRS e-Services system, which includes TIN Matching is currently degraded/down. Until their system gets corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -PL
Jul 2, 05:11 PDT
Jul 1, 2018

No incidents reported.