RMIS Service Notifications
Identified - RMIS is experiencing issues connecting to PHMSA to validate carrier hazmat data. RMIS has been in contact with PHMSA, and are currently looking into a solution. - JM
Feb 14, 08:30 PST
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2019

No incidents reported today.

Mar 25, 2019

No incidents reported.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - This incident has been resolved.
Mar 19, 08:33 PDT
Update - We have confirmed with our email provider that the IronPort service appears to be functioning nominally. --JP
Mar 19, 08:33 PDT
Identified - RMIS has received reports from a small subset of clients and agencies that emails to RMIS are being rejected. RMIS has confirmation from our email provider that this is not an RMIS issue, but is a system wide issue with companies using IronPort email systems.

If you are having issues sending email to RMIS, please have your IT team check the following with their IronPort systems:

"5.6.0 Lone CR or LF in headers (see RFC2822 section 2.2)

The error message is generated as a result of a CR and LF (stands for 'carriage return' and 'line feed' characters respectively) being present in the E-mail headers. RFC (request for comments) is a publication of the agreed way various IT systems should operate e.g. E-mail servers. RFC2822 section 2.2 mentions that a header field name of an E-mail cannot contain a CR or LF character in the field body (See http://tools.ietf.org/html/rfc2822#section-2.2 for the full detail)."
Mar 18, 08:05 PDT
Mar 17, 2019
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:00 PDT
Scheduled - RMIS will be conducting system maintenance Sunday 03/17/2019 - 9:00AM - 12:00PM Pacific Time. RMIS does not anticipate any downtime, however, there may be intermittent interruptions. - JP
Mar 5, 09:20 PST
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.