RMIS Service Notifications
All Systems Operational
Web   Operational
API   Operational
FTP   Operational
Phone   Operational
Email   Operational
Chat   Operational
IRS TIN Matching   ? Operational
DOT / FMCSA   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The IRS has posted the following on their eServices website:
All e-Services tools will be offline 5 p.m. PST 5/26/18 through 4 a.m. PST 5/29/18 due to planned maintenance. All applications (e-File, TDS, AIR and TIN Matching) return 5/29/18.

Since the IRS eServices TIN Matching portal will be down, RMIS will NOT be able to provide TIN matching services until the IRS system returns to service. RMIS will queue any TIN matching requests and will process them when the IRS system returns.

Please plan for the fact that TIN matching will be unavailable for those days which may impact your insured's certification status if you currently require a valid TIN match to use an insured. One option would be the application of a temporary override of the TIN match requirement during the blackout period. Please contact RMIS customer support with any questions.

Thank you.
-WS
Posted on May 24, 08:10 PDT
Past Incidents
May 24, 2018
Resolved - This incident has been resolved.
May 24, 17:46 PDT
Update - It appears that the FMCSA site is back up. RMIS is able to retrieve safety and operating status information at this time. We will continue to monitor progress. -PL
May 24, 06:32 PDT
Monitoring - RMIS has confirmed that the SAFER website is experiencing an outage or instability. RMIS is unable to query information from their system. There is minimal impact to RMIS systems since we are currently using our cache of safety, operating status, and authority data provided to us within the last 24 hours. Please note that the cached data will not reflect any changes made to SAFER data within the last 24 hours since updated data cannot be accessed. RMIS will continue to monitor the situation.
May 24, 05:03 PDT
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018
Completed - The scheduled maintenance has been completed.
May 21, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 PDT
Scheduled - RMIS' Phone Provider will be having a scheduled Maintenance on Monday, May 21, 2018 between 7:00 pm and 8:30 pm PST. Please be aware there should be no affect during business hours. - DC
May 18, 10:28 PDT
Resolved - This incident has been resolved.
May 21, 12:12 PDT
Monitoring - Our telecom provider has implemented a fix, and all inbound calls appear to be routing properly. RMIS will continue to monitor the situation. -PL
May 21, 11:07 PDT
Investigating - RMIS is experiencing issues with inbound calling. We are working with our telecom vendor to determine the issue. In the meantime, please contact us using our online chat or email:
Transportation: help@rmis.com
Property Management: questions@rmis.com
-PL
May 21, 10:02 PDT
May 20, 2018

No incidents reported.

May 19, 2018
Completed - The scheduled maintenance has been completed.
May 19, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:01 PDT
Scheduled - RMIS' Broadband Provider will be performing a network upgrade during this time. We do not anticipate downtime however minor interruptions may occur. --DC
May 18, 10:00 PDT
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018
Completed - The scheduled maintenance has been completed.
May 13, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 PDT
Scheduled - RMIS will be conducting system maintenance Sunday 05/13/2018 - 9:00AM - 12:00PM Pacific Time. RMIS does not anticipate any downtime, however there may be intermittent interruptions. - JP
May 4, 08:15 PDT
May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.