IRS TIN Matching is Degraded/Down
Incident Report for RMIS
Resolved
This incident has been resolved.
Posted Jan 16, 2018 - 17:06 PST
Update
The IRS TIN Matching system is back up and running, and the RMIS TIN Matching Service is working through the backlog of queued requests. At our current rate, we hope to be caught up with the TIN match backlog by tonight. - PL
Posted Jan 16, 2018 - 15:02 PST
Update
RMIS continues to monitor the problems the IRS is having with their TIN matching services. The system is still degraded, and RMIS continues to try to perform TIN matching but we are still not having success as of 6am Pacific time Tuesday. We will continue our attempts and will make announcements on this page if there are any changes. - PL
Posted Jan 16, 2018 - 06:11 PST
Monitoring
RMIS is continuing to monitor the IRS TIN Matching status. RMIS called the IRS directly, but received an "Office Closed today" response. RMIS will continue to review the IRS website and will update our status page as soon as we recognize the TIN Matching process is functional again. -DC
Posted Jan 15, 2018 - 13:13 PST
Identified
The IRS e-Services system, which includes TIN Matching is currently degraded and not consistently returning TIN match results. Until their system gets corrected, RMIS will be unable to validate W9 TIN Matches in a timely manner. RMIS will continue to monitor the situation. -PL
Posted Jan 15, 2018 - 06:03 PST