System Wide Outage

Incident Report for RMIS

Resolved

All RMIS systems are up and healthy. We isolated the cause as a faulty core switch that caused a cascading problem in our network. The faulty device has been replaced. We sincerely apologize for the inconvenience. - PL

Posted Sep 22, 2017 - 15:27 PDT

Monitoring

All systems are functional. We are still troubleshooting root cause. - PL

Posted Sep 22, 2017 - 14:15 PDT

Update

Websites are back up and running. RMIS facility still down, working to resolve the issue. -WS

Posted Sep 22, 2017 - 13:52 PDT

Identified

We are currently experiencing a network outage. We will keep everyone updated as the network is restored. -WS

Posted Sep 22, 2017 - 13:19 PDT