RMIS is now successfully processing all IRS TIN Matching, and all W9 TIN match backlogs are cleared.
Please be aware: over the weekend of 9/7/19, the IRS made fundamental changes to their TIN matching interface that required changes to the RMIS system. Unfortunately, the IRS interface updates will change how quickly RMIS is able to query the IRS system and return TIN matching pass/fail statuses.
In the past, RMIS was able to process a W9 validation within approximately 15 minutes of the W9 submission. With the new IRS interface, the time between submission and validation will now be longer. Our experience so far indicates an average W9 matching result to now take between 90 and 120 minutes.
We understand the urgency of W9 TIN match processing for our customers, and we are doing our best to provide the best service possible within the constraints of the IRS interface. If you have any concerns, please contact us at email@example.com
and we can discuss options. - PL