RMIS Service Notifications
Update - We previously received corrected January data and have successfully updated RMIS and Saferwatch. However, we are still awaiting February's data from the FMCSA, which was expected to be published in early March.

Our team is actively monitoring the situation and will begin processing the new data as soon as it's available. We appreciate your patience and understanding. Thank you for your continued partnership.

Mar 18, 2025 - 08:29 PDT
Update - We are currently awaiting a corrected data set from the FMCSA and remain in active communication with them. Once the FMCSA publishes the updated data, we will begin our CSA calculation process and promptly update RMIS and Saferwatch. Thank you for your continued partnership.
Feb 25, 2025 - 08:39 PST
Investigating - We would like to inform you that the FMCSA's SMS update for January carrier measurements contained issues. As a result, we are currently unable to process the latest CSA scores and SMS measures. We are actively working with the FMCSA who expects to post an updated data set soon. Once we have the data from the FMCSA, we will begin our CSA calculation process so that we can publish the scores and measurements to RMIS and Saferwatch. We appreciate your understanding and patience during this time. Thank you for your continued partnership.
Feb 12, 2025 - 14:13 PST
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Degraded Performance
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 31, 2025

No incidents reported today.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Resolved - This incident has been resolved.
Mar 20, 13:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 13:49 PDT
Identified - We have identified the issue and will be implementing a fix, which may require some customers to reconnect. We appreciate your patience and will provide further updates as needed.
Mar 20, 13:12 PDT
Investigating - We are aware of an issue in the expanded Carrier API response, which is causing parsing errors and leading to account suspensions due to repeated calls. Our team is actively working to resolve this as quickly as possible.
Mar 20, 07:44 PDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025

Unresolved incident: FMCSA SMS Data Issues.

Mar 17, 2025

No incidents reported.