Update - We previously received corrected January data and have successfully updated RMIS and Saferwatch. However, we are still awaiting February's data from the FMCSA, which was expected to be published in early March.
Our team is actively monitoring the situation and will begin processing the new data as soon as it's available. We appreciate your patience and understanding. Thank you for your continued partnership.
Mar 18, 2025 - 08:29 PDT
Update - We are currently awaiting a corrected data set from the FMCSA and remain in active communication with them. Once the FMCSA publishes the updated data, we will begin our CSA calculation process and promptly update RMIS and Saferwatch. Thank you for your continued partnership.
Feb 25, 2025 - 08:39 PST
Investigating - We would like to inform you that the FMCSA's SMS update for January carrier measurements contained issues. As a result, we are currently unable to process the latest CSA scores and SMS measures. We are actively working with the FMCSA who expects to post an updated data set soon. Once we have the data from the FMCSA, we will begin our CSA calculation process so that we can publish the scores and measurements to RMIS and Saferwatch. We appreciate your understanding and patience during this time. Thank you for your continued partnership.
Feb 12, 2025 - 14:13 PST
Web
Operational
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Operational
DOT / FMCSA
Degraded Performance
RMIS Physical Facility
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Mar 20, 13:59 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 13:49 PDT
Identified -
We have identified the issue and will be implementing a fix, which may require some customers to reconnect. We appreciate your patience and will provide further updates as needed.
Mar 20, 13:12 PDT
Investigating -
We are aware of an issue in the expanded Carrier API response, which is causing parsing errors and leading to account suspensions due to repeated calls. Our team is actively working to resolve this as quickly as possible.
Mar 20, 07:44 PDT