FMCSA SAFER website is Degraded, RMIS systems functioning properly

Incident Report for RMIS

Resolved

This incident has been resolved.

Posted Mar 13, 2018 - 09:14 PDT

Update

The SAFER site appears to have recovered and operating properly. RMIS will continue to monitor. - PL

Posted Mar 13, 2018 - 06:06 PDT

Monitoring

RMIS has confirmed that the SAFER website is experiencing an outage or instability, with queries reporting 'Your request has failed due to database error.' There is minimal impact to RMIS systems since we are currently using our cache of safety, operating status, and authority data provided to us within the last 24 hours. Please note that the cached data will not reflect any changes made to SAFER data within the last 24 hours since updated data cannot be accessed. RMIS will continue to monitor the situation. - PL

Posted Mar 13, 2018 - 05:23 PDT