RMIS Service Notifications
All Systems Operational
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Operational
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 11:40 PST
Investigating - We are aware some RMIS customers are experiencing delays with FTP requests. Our team is actively monitoring the situation and attempting to resolve the issue as soon as possible.
Jan 23, 11:36 PST
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Resolved - This incident has been resolved.
Jan 20, 11:18 PST
Identified - The team has identified the issue and we are currently implementing a resolution.
Jan 20, 10:59 PST
Investigating - We are aware carriers are currently unable to register with brokers who include the Diversity Questionnaire in their registration process. This page is currently showing an error when carriers attempt to proceed. Our team is aware and is working to resolve as quickly as possible.
Jan 20, 10:33 PST
Jan 19, 2023

No incidents reported.

Jan 18, 2023
Resolved - This incident has been resolved.
Jan 18, 16:32 PST
Identified - RMIS FTP customers with MercuryGate integrations should now see their files coming through. RMIS API customers with MercuryGate Integrations will be impacted until later today when we can update our configurations safely. Will continue to update you as we work through this issue.
Jan 18, 10:05 PST
Investigating - We are aware RMIS customers using API for Mercury Gate (TMS) are currently unable to update carrier profiles through FTP. Our team is aware of the issue and is working to resolve as quickly as possible.
Jan 18, 08:51 PST
Jan 17, 2023
Resolved - This incident has been resolved.
Jan 17, 07:20 PST
Investigating - The IRS e-Services systems, which includes TIN Matching is currently experiencing a delay with W9s due to the holiday. As a result, RMIS will be delayed in validating W9 TIN Matches. We will continue to monitor the situation and provide updates as soon as these become available. Thank you for your patience.
Jan 16, 16:27 PST
Jan 16, 2023
Jan 15, 2023

No incidents reported.