Investigating - We are investigating reports of duplicate cancellation updates appearing on some carrier insurance records. If you are not seeing duplicate updates, no action is needed. We will provide additional information as appropriate.
Oct 06, 2026 - 15:23 PDT
Web
Degraded Performance
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Operational
DOT / FMCSA
Operational
RMIS Physical Facility
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Oct 6, 11:38 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 6, 10:54 PDT
Identified -
We are working with the vendor to restore login as soon as possible. Thank you for your continued patience.
Oct 6, 10:17 PDT
Investigating -
We are aware that there is an issue prohibiting customers from logging in to RMIS and Truckstop.com at this time. We are actively working to identify the issue and correct.
Oct 6, 09:09 PDT
Resolved -
This incident has been resolved.
Sep 29, 16:26 PDT
Investigating -
We are aware of an issue with the IRS e-Services system affecting TIN Matching files. As a result, RMIS is currently unable to validate W-9 TIN Matches. However, this delay does not impact the Risk Assessment System or incoming registrations.
Sep 29, 08:30 PDT