Monitoring - We would like to take a moment to let our customers know that during these unsettling times, RMIS is open and fully operational. RMIS has implemented our Emergency Preparedness Plan, which has been in place for natural or other disasters. Tonight, our California governor issued a 'stay at home' order requiring residents to remain in their homes. RMIS has relocated our staff to work from their homes and will continue to provide our services to all customers without interruption. We appreciate your support during these unprecedented times and we remain dedicated to providing you the best service possible during these rapidly changing conditions.
Mar 19, 20:17 PDT
Web
Operational
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Operational
DOT / FMCSA
Operational
RMIS Physical Facility
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The DOT issue with Operating Status and Safety ratings for new carriers has been resolved. - PL
Feb 24, 06:19 PST
Update -
We are still experiencing this issue with isolated carriers that are newly registering to the RMIS system. We have identified the issue and we are actively working on the solution. - PL
Feb 23, 08:08 PST
Identified -
RMIS has identified the issue with missing Operating Status and Safety Ratings. This issue is limited to a very small subset of carriers that have very recently received their authority and are undergoing their first registration in our system. The first phase of fixes is complete, and we expect the final phase by tomorrow. We will provide an update when the issue is completely resolved. - PL
Feb 18, 19:56 PST
Investigating -
We are aware of intermittent problems with DOT data, especially around Operating Status and Safety Ratings. We have some isolated cases where new data issued today is not updating in a timely fashion. This is only happening with a small subset of carriers, and only with new data as of today. We are troubleshooting the problem and will provide updates soon. - PL
Feb 18, 11:00 PST
Resolved -
As of Sunday 2/21, the IRS TIN matching system is functioning normally. RMIS has completed processing the backlog of TIN matching requests. - PL
Feb 21, 18:05 PST
Update -
The IRS e-Services system, which includes TIN Matching is still degraded/down and has not returned TIN match results. Until their system is corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -JM
Feb 19, 15:16 PST
Identified -
The IRS e-Services system, which includes TIN Matching is currently degraded/down and is not returning TIN match results. Until their system is corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -JM
Feb 19, 12:57 PST