RMIS Service Notifications
All Systems Operational
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Operational
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 6, 2022

No incidents reported today.

Dec 5, 2022
Resolved - This incident has been resolved.
Dec 5, 09:30 PST
Investigating - RMIS has confirmed that the SAFER website is experiencing an outage or instability. RMIS is unable to query information from their system. There is minimal impact to RMIS systems since we are currently using our cache of safety, operating status, and authority data provided to us within the last 24 hours. Please note that the cached data will not reflect any changes made to SAFER data within the last 24 hours since updated data cannot be accessed. RMIS will continue to monitor the situation.
Dec 2, 12:35 PST
Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022
Dec 1, 2022
Resolved - This incident has been resolved.
Dec 1, 10:25 PST
Update - We are continuing to monitor for any further issues.
Dec 1, 10:15 PST
Update - The issue has been resolved and we are continuing to monitor.
Dec 1, 09:18 PST
Monitoring - We are monitoring the issue and will provide updates as soon as they become available. Thank you for your patience.
Dec 1, 09:06 PST
Update - We are still working to address this issue and will provide updates as soon as they become available. Thank you for your patience.
Dec 1, 07:32 PST
Investigating - Transportation customers trying to access their RMIS Client Websites are currently experiencing slowness or are unable to access. Our team is aware of the issue and is working to restore services as quickly as possible.
Dec 1, 05:36 PST
Nov 30, 2022
Resolved - The TIN Matching backlog has been cleared. We are now resuming normal process times. Thank you for your continued patience.
Nov 30, 16:44 PST
Identified - IRS eServices systems, which includes TIN Matching continue to experience delays with W9s . RMIS is still working through the backlog of W9 validations. Please note, given the upcoming holiday, we expect to have our backlog cleared by early next week. We will continue to provide updates as soon as they become available. Thank you for your patience.
Nov 23, 11:34 PST
Update - We are continuing to investigate this issue.
Nov 22, 07:44 PST
Investigating - The IRS e-Services systems, which includes TIN Matching is currently experiencing a delay with W9s. As a result, RMIS will be delayed in validating W9 TIN Matches. We will continue to monitor the situation and provide updates as soon as these become available. Thank you for your patience.
Nov 22, 07:44 PST
Resolved - The RMIS FTP Maintenance has been resolved.
Nov 30, 16:42 PST
Update - RMIS FTP maintenance has been completed.
Nov 30, 16:13 PST
Investigating - RMIS FTP will be undergoing maintenance to improve our system and service may be unavailable until 6pm MST. Thank you for your patience as we improve our system. We will provide updates as soon as these are available.
Nov 30, 15:50 PST
Nov 29, 2022
Resolved - This incident has been resolved.
Nov 29, 09:16 PST
Monitoring - Some RMIS customers are experiencing delays with retrieving FTP files. The team is actively monitoring the situation and attempting to remediate this issue.
Nov 29, 07:39 PST
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - This incident has been resolved.
Nov 23, 16:01 PST
Monitoring - The team has implemented a fix and are seeing improved speeds. We will continue to monitor the progress of files in the backlog.
Nov 23, 12:29 PST
Update - "We are continuing to troubleshoot the RMIS FTP delays. Customers are still experiencing a 30-60 minutes delay when retrieving their FTP carrier updates. We will provide updates as soon as they become available."
Nov 23, 11:00 PST
Investigating - We are aware customers are experiencing a 30-60 min delay when retrieving their FTP carrier updates. Our team is working diligently to resolve the issue. We will provide updates as soon they become available.
Nov 23, 08:11 PST
Nov 22, 2022