RMIS Service Notifications
Identified - RMIS has detected a problem with the daily DOT authority feed this morning, Monday, June 21st. The normal daily authority feed has not been provided by the DOT. RMIS has contacted the DOT about the error and we are waiting for the DOT to issue the daily files. Please be aware that updates to carrier Authority data and Active/Pending Insurance will be delayed as we work with the DOT to provide the missing data. - PL
Jun 21, 05:16 PDT
Monitoring - We would like to take a moment to let our customers know that during these unsettling times, RMIS is open and fully operational. RMIS has implemented our Emergency Preparedness Plan, which has been in place for natural or other disasters. Tonight, our California governor issued a 'stay at home' order requiring residents to remain in their homes. RMIS has relocated our staff to work from their homes and will continue to provide our services to all customers without interruption. We appreciate your support during these unprecedented times and we remain dedicated to providing you the best service possible during these rapidly changing conditions.
Mar 19, 20:17 PDT
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Degraded Performance
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

Unresolved incident: DOT Authority and Active/Pending Insurance daily update delayed due to problem with DOT feed.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Completed - The scheduled maintenance has been completed.
Jun 18, 17:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 17:00 PDT
Scheduled - RMIS will be performing maintenance on our primary FTP server at 5pm Pacific, tonight 6/18. This maintenance is to improve performance of the FTP server and better serve our integration partners. The FTP server will be down during a portion of the maintenance window. We have chosen this time to be at the lowest point of FTP activity.

The expectation of any downtime will be less than 15 minutes.

Please note that although FTP connection attempts will fail during the downtime, no data will be lost, and all data will be available after the upgrade.
Jun 18, 09:29 PDT
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 16:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 14:04 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 14:04 PDT
Scheduled - RMIS will be conducting system maintenance Saturday, 06/12/2021- 4:30PM - 6:30PM Pacific Time.
RMIS does not anticipate any downtime; however, there may be intermittent interruptions.
Jun 8, 14:04 PDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.