RMIS Service Notifications
Update - We have begun ingesting Motus data into RMIS and are seeing some anomalies that we are investigating. We will continue to provide updates as we progress on a full solution.
Jun 26, 2026 - 07:38 PDT
Identified - Update: We've identified and deployed a fix. As part of this process, the ingestion of Motus data caused temporary fluctuations in carrier statuses overnight. Carriers should now reflect the statuses displayed by current FMCSA data sources.
Jun 26, 2026 - 06:03 PDT
Update - The FMCSA is now providing its Motus datasets through the DOT Datahub, and we've brought that data into RMIS — mapped back to the status values your existing rules and workflows use, and merged with our other data sources. Carriers that couldn't be onboarded during the transition can now be added, and existing carrier records include additional detail. No changes to your settings or rules are needed.
Jun 25, 2026 - 14:24 PDT
Update - We have deployed an update that maps the FMCSA's new status designations to the existing values displayed in RMIS. You will continue to see the status format your rules and workflows are built around. You do not need to change any settings or rules in RMIS. Our data feeds are back online and RMIS is now receiving updated carrier authority records at its normal cadence.

We have not received confirmation from the FMCSA on whether the new status designations are intended to be permanent in SAFER. We are in direct, ongoing contact with the FMCSA and have escalated our requests for timeline and intent. We will continue to communicate updates from the FMCSA immediately as we receive them.

Jun 19, 2026 - 08:51 PDT
Investigating - The SAFER company snapshot has been updated with a number of brand new Operating Authority Statuses, resulting in a many carriers being decertified in RMIS. We are working with FMCSA to confirm this change. In the meantime, we are reverting any carriers that were updated back to the status they had before. Once we have confirmation from the FMCSA, we will adjust appropriately to reflect the latest accurate Operating Authority Status information.
Jun 12, 2026 - 15:46 PDT
Update - We are in communication with the FMCSA daily about the missing L&I and new authority data. They are working to restore the regular data updates, but have not yet provided a timeline for when we can expect that. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.
Jun 25, 2026 - 14:20 PDT
Identified - We are in communication with the FMCSA daily about the missing L&I and new authority data. They are working to restore the regular data updates, but have not yet provided a timeline for when we can expect that. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.
May 28, 2026 - 14:17 PDT
Update - We are continuing to wait for an update from the FMCSA regarding the data freeze. We appreciate your patience and will provide updates here as we receive them.
May 22, 2026 - 07:52 PDT
Investigating - The FMCSA is currently transitioning to Motus and has temporarily paused updates to L&I data, as well as the addition of new authorities to the Census file.

During this freeze, customers should not expect to see updates to L&I data or newly added authorities reflected in our platform. The FMCSA anticipates lifting the freeze on May 19, 2026.

As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates as we receive them.

May 18, 2026 - 10:30 PDT
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Degraded Performance
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 26, 2026

Unresolved incident: SAFER Status Change.

Jun 25, 2026
Resolved - This incident has been resolved.
Jun 25, 07:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 08:34 PDT
Investigating - We are currently experiencing IRS TIN matching delays. We are working to resolve as quickly as possible.
Jun 19, 07:17 PDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026