Monitoring - Some carriers show different statuses in SAFER, Motus, and RMIS. For example, Motus may show a carrier as inactive while SAFER shows an active DOT status and non-authorized operating authority.
What’s happening
FMCSA is working to resolve data sync issues across its own systems and with state systems. RMIS gets carrier data from the Motus feed, so RMIS shows what Motus sends.
What FMCSA has shared
-FMCSA is working to fix data discrepancies, including the completeness and accuracy of information in DataHub.
-FMCSA has not given a timeline for resolution or for moving off existing data sources.
-FMCSA is working to make Motus the source for conflicting records.
-For out-of-service (OOS) status, SAFER is currently the source of truth.
What you can do
If statuses conflict, check SAFER for OOS status and confirm operating authority before you book. Questions? Contact your CSM or Support.
We’ll update this page as FMCSA shares more.
Oct 30, 2026 - 07:46 PDT
What’s happening
FMCSA is working to resolve data sync issues across its own systems and with state systems. RMIS gets carrier data from the Motus feed, so RMIS shows what Motus sends.
What FMCSA has shared
-FMCSA is working to fix data discrepancies, including the completeness and accuracy of information in DataHub.
-FMCSA has not given a timeline for resolution or for moving off existing data sources.
-FMCSA is working to make Motus the source for conflicting records.
-For out-of-service (OOS) status, SAFER is currently the source of truth.
What you can do
If statuses conflict, check SAFER for OOS status and confirm operating authority before you book. Questions? Contact your CSM or Support.
We’ll update this page as FMCSA shares more.
Oct 30, 2026 - 07:46 PDT
Update - We are still working internally and a vendor for a resolution regarding the duplicate cancellation updates. If you are not seeing duplicate updates, no action is needed. We will provide updates as they become available.
Oct 21, 2026 - 15:02 PDT
Oct 21, 2026 - 15:02 PDT
Investigating - We are investigating reports of duplicate cancellation updates appearing on some carrier insurance records. If you are not seeing duplicate updates, no action is needed. We will provide additional information as appropriate.
Oct 06, 2026 - 15:23 PDT
Oct 06, 2026 - 15:23 PDT
Web
Degraded Performance
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Operational
DOT / FMCSA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance