Investigating - We are aware that some customers are experiencing inaccurate Risk Factors data, resulting in incorrect high-risk ratings for some carriers. Our team is aware of the issue and is working to resolve it.
Sep 10, 2024 - 10:30 PDT
Update - We continue to experience delays in receiving W9 results, which is impacting our ability to validate TIN Matches. Our team is actively working to resolve the issue, and we will provide updates as soon as more information becomes available.
Sep 09, 2024 - 10:02 PDT
Investigating - We are aware of an issue with IRS e-services system which is affecting TIN Matching files. Currently, RMIS is unable to validate W9 TIN Matches.
Sep 04, 2024 - 07:28 PDT
Web
Degraded Performance
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Degraded Performance
DOT / FMCSA
Operational
RMIS Physical Facility
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Aug 29, 10:16 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 29, 09:15 PDT
Investigating -
We are aware RMIS customer sites are unavailable. Our team is working diligently to resolve the issue and restore service as soon as possible.
Aug 29, 09:11 PDT
Resolved -
This incident has been resolved.
Aug 28, 05:22 PDT
Investigating -
We are aware of an issue with IRS e-services system which is affecting TIN Matching files. Currently, RMIS is unable to validate W9 TIN Matches.
Aug 26, 12:39 PDT