Identified - We wanted share a recent update we learned about regarding the delay in DOT data processing, which affects how L&I (Licensing & Insurance) data gets processed by 3rd party systems, including RMIS.
As mentioned previously, the DOT has implemented a new procedure for delivering FMCSA L&I files, resulting in delays with the latest carrier authority status information. This delay is estimated to be around 14-15 hours.
We are actively collaborating with the FMCSA to improve the efficiency of this process and minimize any inconvenience to you.
Your patience and understanding during this transitional period are greatly appreciated. If you have questions or need more clarification, please contact your dedicated Customer Success Manager, who is here to assist you.
Apr 26, 2024 - 16:20 PDT
Web
Operational
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Operational
DOT / FMCSA
Operational
RMIS Physical Facility
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 24, 15:56 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 24, 15:07 PDT
Investigating -
We are aware that customers are unable to access RMIS sites. We are currently working quickly to investigate the issue and resolve.
Jul 24, 14:52 PDT
Resolved -
This incident has been resolved.
Jul 17, 15:56 PDT
Investigating -
We are aware of an issue with the IRS e-services system which is delaying TIN Matching files. The team is actively working to resolve this issue, however until resolved, RMIS will be unable to validate W9 TIN Matches.
Jul 17, 08:30 PDT