RMIS Service Notifications
Monitoring - We would like to take a moment to let our customers know that during these unsettling times, RMIS is open and fully operational. RMIS has implemented our Emergency Preparedness Plan, which has been in place for natural or other disasters. Tonight, our California governor issued a 'stay at home' order requiring residents to remain in their homes. RMIS has relocated our staff to work from their homes and will continue to provide our services to all customers without interruption. We appreciate your support during these unprecedented times and we remain dedicated to providing you the best service possible during these rapidly changing conditions.
Mar 19, 20:17 PDT
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Operational
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Resolved - The DOT issue with Operating Status and Safety ratings for new carriers has been resolved. - PL
Feb 24, 06:19 PST
Update - We are still experiencing this issue with isolated carriers that are newly registering to the RMIS system. We have identified the issue and we are actively working on the solution. - PL
Feb 23, 08:08 PST
Identified - RMIS has identified the issue with missing Operating Status and Safety Ratings. This issue is limited to a very small subset of carriers that have very recently received their authority and are undergoing their first registration in our system. The first phase of fixes is complete, and we expect the final phase by tomorrow. We will provide an update when the issue is completely resolved. - PL
Feb 18, 19:56 PST
Investigating - We are aware of intermittent problems with DOT data, especially around Operating Status and Safety Ratings. We have some isolated cases where new data issued today is not updating in a timely fashion. This is only happening with a small subset of carriers, and only with new data as of today. We are troubleshooting the problem and will provide updates soon. - PL
Feb 18, 11:00 PST
Feb 23, 2021
Feb 22, 2021

No incidents reported.

Feb 21, 2021
Resolved - As of Sunday 2/21, the IRS TIN matching system is functioning normally. RMIS has completed processing the backlog of TIN matching requests. - PL
Feb 21, 18:05 PST
Update - The IRS e-Services system, which includes TIN Matching is still degraded/down and has not returned TIN match results. Until their system is corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -JM
Feb 19, 15:16 PST
Identified - The IRS e-Services system, which includes TIN Matching is currently degraded/down and is not returning TIN match results. Until their system is corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -JM
Feb 19, 12:57 PST
Feb 20, 2021

No incidents reported.

Feb 19, 2021