RMIS Service Notifications
Monitoring - We would like to take a moment to let our customers know that during these unsettling times, RMIS is open and fully operational. RMIS has implemented our Emergency Preparedness Plan, which has been in place for natural or other disasters. Tonight, our California governor issued a 'stay at home' order requiring residents to remain in their homes. RMIS has relocated our staff to work from their homes and will continue to provide our services to all customers without interruption. We appreciate your support during these unprecedented times and we remain dedicated to providing you the best service possible during these rapidly changing conditions.
Mar 19, 20:17 PDT
Web Operational
API Operational
FTP Operational
Phone Operational
Email Operational
Chat Operational
IRS TIN Matching Operational
DOT / FMCSA Operational
RMIS Physical Facility Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020
Completed - The scheduled maintenance has been completed.
Nov 27, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 PST
Scheduled - RMIS offices will be closed in observance of the holiday on November 26th and 27th. RMIS will have limited customer service staff on site with the following schedules:

Transportation:
Thursday- 11/26/2020 - 6:00 AM TO 2:30 PM PST
Friday- 11/27/2020 - 6:00 AM TO 2:30 PM PST

Property Management:
Thursday- 11/26/2020 - CLOSED
Friday- 11/27/2020 - 6:00 AM TO 12:00 PM PST

Happy Thanksgiving!
Nov 24, 08:58 PST
Nov 26, 2020
Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Resolved - This incident has been resolved.
Nov 17, 06:46 PST
Monitoring - The IRS e-Services' TIN Matching application is returning TIN match results. RMIS will continue to monitor and work through any backlogs. -JM
Nov 16, 15:00 PST
Identified - The IRS e-Services system, which includes TIN Matching is currently degraded/down. Until their system is corrected, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation. -JM
Nov 16, 12:47 PST
Nov 16, 2020
Nov 15, 2020
Completed - The scheduled maintenance has been completed.
Nov 15, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 07:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 09:15 PST
Scheduled - RMIS will be conducting system maintenance Sunday, 11/15/2020- 7:00AM - 09:00AM Pacific Time.
RMIS does not anticipate any downtime; however, there may be intermittent interruptions. -JM
Nov 9, 06:08 PST
Nov 14, 2020

No incidents reported.