RMIS Status

RMIS Service Notifications

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Web Operational

API Operational

FTP Operational

Phone Operational

Email Operational

Chat Operational

IRS TIN Matching Operational

DOT / FMCSA Operational

RMIS Physical Facility Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2022

No incidents reported today.

Dec 5, 2022

FMCSA SAFER website is Degraded, may impact RMIS and SW

Resolved - This incident has been resolved.
Dec 5, 09:30 PST

Investigating - RMIS has confirmed that the SAFER website is experiencing an outage or instability. RMIS is unable to query information from their system. There is minimal impact to RMIS systems since we are currently using our cache of safety, operating status, and authority data provided to us within the last 24 hours. Please note that the cached data will not reflect any changes made to SAFER data within the last 24 hours since updated data cannot be accessed. RMIS will continue to monitor the situation.
Dec 2, 12:35 PST

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

Dec 1, 2022

Resolved: RMIS - Transportation Client Websites - Operational

Resolved - This incident has been resolved.
Dec 1, 10:25 PST

Update - We are continuing to monitor for any further issues.
Dec 1, 10:15 PST

Update - The issue has been resolved and we are continuing to monitor.
Dec 1, 09:18 PST

Monitoring - We are monitoring the issue and will provide updates as soon as they become available. Thank you for your patience.
Dec 1, 09:06 PST

Update - We are still working to address this issue and will provide updates as soon as they become available. Thank you for your patience.
Dec 1, 07:32 PST

Investigating - Transportation customers trying to access their RMIS Client Websites are currently experiencing slowness or are unable to access. Our team is aware of the issue and is working to restore services as quickly as possible.
Dec 1, 05:36 PST

Nov 30, 2022

RMIS - TIN Matching Delays - Degraded

Resolved - The TIN Matching backlog has been cleared. We are now resuming normal process times. Thank you for your continued patience.
Nov 30, 16:44 PST

Identified - IRS eServices systems, which includes TIN Matching continue to experience delays with W9s . RMIS is still working through the backlog of W9 validations. Please note, given the upcoming holiday, we expect to have our backlog cleared by early next week. We will continue to provide updates as soon as they become available. Thank you for your patience.
Nov 23, 11:34 PST

Update - We are continuing to investigate this issue.
Nov 22, 07:44 PST

Investigating - The IRS e-Services systems, which includes TIN Matching is currently experiencing a delay with W9s. As a result, RMIS will be delayed in validating W9 TIN Matches. We will continue to monitor the situation and provide updates as soon as these become available. Thank you for your patience.
Nov 22, 07:44 PST

RMIS - FTP Maintenance - Degraded

Resolved - The RMIS FTP Maintenance has been resolved.
Nov 30, 16:42 PST

Update - RMIS FTP maintenance has been completed.
Nov 30, 16:13 PST

Investigating - RMIS FTP will be undergoing maintenance to improve our system and service may be unavailable until 6pm MST. Thank you for your patience as we improve our system. We will provide updates as soon as these are available.
Nov 30, 15:50 PST

Nov 29, 2022

Delays Retrieving FTP files

Resolved - This incident has been resolved.
Nov 29, 09:16 PST

Monitoring - Some RMIS customers are experiencing delays with retrieving FTP files. The team is actively monitoring the situation and attempting to remediate this issue.
Nov 29, 07:39 PST

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

RMIS - FTP Delays

Resolved - This incident has been resolved.
Nov 23, 16:01 PST

Monitoring - The team has implemented a fix and are seeing improved speeds. We will continue to monitor the progress of files in the backlog.
Nov 23, 12:29 PST

Update - "We are continuing to troubleshoot the RMIS FTP delays. Customers are still experiencing a 30-60 minutes delay when retrieving their FTP carrier updates. We will provide updates as soon as they become available."
Nov 23, 11:00 PST

Investigating - We are aware customers are experiencing a 30-60 min delay when retrieving their FTP carrier updates. Our team is working diligently to resolve the issue. We will provide updates as soon they become available.
Nov 23, 08:11 PST

Nov 22, 2022

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