Identified - We have identified an issue with the file received that contains DOT Census data. This is limiting our ability to update the DOT data in the RMIS system. We are working with the vendor to resolve this and update as quickly as we can.
Sep 20, 2023 - 12:59 PDT
Web
Operational
API
Operational
FTP
Operational
Phone
Operational
Email
Operational
Chat
Operational
IRS TIN Matching
Operational
DOT / FMCSA
Degraded Performance
RMIS Physical Facility
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 20, 11:56 PDT
Investigating -
We are aware of an issue with IRS e-services system which is delaying TIN Matching files. Currently, RMIS is unable to validate W9 TIN Matches.
Sep 18, 10:27 PDT
Resolved -
This incident has been resolved.
Sep 15, 07:33 PDT
Investigating -
We are aware that the TIA Watchdog API is currently unavailable. RMIS will be unable to perform lookups until the issue is resolved.
Sep 14, 17:55 PDT
Resolved -
This incident has been resolved.
Sep 8, 06:32 PDT
Investigating -
We are currently experiencing issues with RMIS Carb audits and as a result carrier certification statuses may be affected. The team is aware and working to resolve the issue.
Sep 7, 08:02 PDT
Resolved -
This incident has been resolved.
Sep 7, 06:58 PDT
Investigating -
We are aware that unannounced changes in AM Best's data feed have impacted the latest update to underwriter ratings in RMIS. The team is actively working to accommodate these changes and will have the updated data posted as quickly as possible.
Sep 1, 09:16 PDT