RMIS Premium Feature Bug

Incident Report for RMIS

Resolved

This incident has been resolved.

Posted Feb 22, 2024 - 10:20 PST

Update

Update: We are aware that users are not currently able to use the Carrier Directory and New Carrier Match Features. Our team is working to resolve these issues.

Posted Feb 19, 2024 - 10:19 PST

Investigating

Newly discovered bug in the Matched Carrier feature: When attempting to search within a date range with the status set to "Pending," users may encounter continuous spinning followed by an error in the NCD Service call.

Posted Feb 15, 2024 - 16:26 PST

This incident affected: Web.