RMIS experiencing a network event

Incident Report for RMIS

Resolved

The affected circuits have remained up and stable overnight. The issue is resolved. - PL

Posted Jul 08, 2021 - 05:54 PDT

Monitoring

The AT&T network has recovered from their outage, and RMIS has reverted back to our primary circuits. All systems are operational. We will continue to monitor. - PL

Posted Jul 07, 2021 - 21:54 PDT

Identified

One of our network providers, AT&T, is experiencing a major multi-state outage. We are in communication with the provider as they troubleshoot their issue. In the meantime, RMIS has failed over to our secondary provider and all systems are operational. - PL

Posted Jul 07, 2021 - 19:10 PDT

Investigating

RMIS is aware of a network event that is affecting some services. We are investigating. - PL

Posted Jul 07, 2021 - 18:44 PDT

This incident affected: Web and API.