Delays in Support Email Responses

Incident Report for RMIS

Resolved

This incident has been resolved.

Posted Oct 29, 2024 - 06:39 PDT

Investigating

We are currently experiencing an issue with our support mailboxes where incoming emails are not generating cases as expected. Please rest assured that we have received all support emails; however, our responses may be delayed while we work to resolve this issue.
Our team is aware of the issue and is working to resolve it.

Posted Oct 28, 2024 - 10:39 PDT

This incident affected: Email.