RMIS - FTP Delays
Incident Report for RMIS
Resolved
This incident has been resolved.
Posted Nov 23, 2022 - 16:01 PST
Monitoring
The team has implemented a fix and are seeing improved speeds. We will continue to monitor the progress of files in the backlog.
Posted Nov 23, 2022 - 12:29 PST
Update
"We are continuing to troubleshoot the RMIS FTP delays. Customers are still experiencing a 30-60 minutes delay when retrieving their FTP carrier updates. We will provide updates as soon as they become available."
Posted Nov 23, 2022 - 11:00 PST
Investigating
We are aware customers are experiencing a 30-60 min delay when retrieving their FTP carrier updates. Our team is working diligently to resolve the issue. We will provide updates as soon they become available.
Posted Nov 23, 2022 - 08:11 PST
This incident affected: FTP.
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