Catena/Axel ELD

Incident Report for RMIS

Monitoring

We recently identified an issue within the Catena/Axel ELD aggregation service used by RMIS. This issue caused inaccurate fleet information to appear for a small number of carriers whose ELDs were connected through Truckstop.
The root cause has been resolved within Catena/Axel. However, as part of the fix, affected fleets were disconnected from Truckstop. To restore connectivity, these fleets will need to be re-invited to connect.
We apologize for any inconvenience and appreciate your understanding as we work to ensure accurate and reliable data.

Posted Dec 22, 2025 - 10:39 PST

This incident affects: Web.