RMIS network outage

Incident Report for RMIS

Resolved

The RMIS network provider has resolved their outage. RMIS has failed back to our primary provider. All systems are functional. - PL

Posted Sep 10, 2020 - 15:20 PDT

Identified

RMIS has identified the issue as an outage with our primary network provider. We have failed over to our backup provider, and all services are functional. We are reaching out to our primary provider for updates on their outage. - PL

Posted Sep 10, 2020 - 08:50 PDT

Investigating

RMIS is experiencing a network outage. We are failing over to our secondary network and will continue to troubleshoot. - PL

Posted Sep 10, 2020 - 08:24 PDT

This incident affected: Web and API.